Payment
- “Pay-for-stay at check-in“ (not at check-out)
- Credit Cards accepted – Visa, Mastercard, Diners Club, JCB
Incidental Expenses Deposit
- 500 pesos (cash only) per room.
- Requested at check-in and refunded at check-out.
Check-In
- Regular Check-In Time is 2 PM to 9:30 PM.
- Due to Covid-19, we can only allow check-in until 9:30 PM.
- 6:30 AM to 1 PM FREE early check in – IF there is vacant clean room.
- Before 6:30 AM early check-in – IF available, extra night charge.
If early check-in is not available, it means all rooms still occupied, dirty. If your preferred room type is not yet available, please consider another room type.
Check-Out
- Regular Check-Out time is 12 NOON.
- Late check-out has Extra Charge.
- Advisory: Your room has to be checked before you can leave. Takes a few minutes, but may be longer if many guests.
Child Policy
- Only up to 2 children below 4 feet in height can stay for free (per room).
- Advisory: The front desk station is exactly 4 feet tall.
Do you additional charges for using the swimming pool ?
Please be advised that there is a pool party tomorrow in the afternoon, so pool is only available from 9am until 2pm or 3pm. On
the 15th, you can use the pool from 9am until check-out.
For pool policies, please visit
https://www.metroparkhotelcebu.com/tag/pool
Hi, I would like to reserve a room for 2 this Monday, November 4, 2019. And I would like to ask if we can have an early check in at 8am or 9am. and probably just check out in the afternoon.
We sent you an email. Please check.
Hi, I’d like to reserve 1 economy room good for 2 without for November 30, 2019. What are the procedures.
We sent you an email. Please check.
i would like to have a reservation for 2 adults on February 21, 2018 to February 22, 2018. Standard room with breakfast.
Mam pls confirm my reservation on Feb. 21 to 22, 2018. Standard roon with breakfast. Na sent ko n po yung details.
– We replied to your email.
Do you have rates for 12 hours only?
It’s still 1 night. We do not have half-day rates nor short time rates.
Kindly send us quotation, details below
November 11, 2018 Check In: 8am Check Out: 5pm (Same Day)
1 room – Standard Room, 2 adults.
Thanks and God Bless :)
– Cannot guarantee early check-in.
– No half-day rate. No short time rate.
How much is the room for 1 night and good for 2 persons? no breakfast.
– Our discounted daily rates are listed @:
https://www.metroparkhotelcebu.com/room-rates
Hi,
Can I ask a staff to call my number ? I need to speak with you personally for my reservation. Thank you.
(removed for privacy)
Regards,
Anna
– Please check your email.
Hi! I’d like to get a quotation for an overnight stay of two people. We’d like to get a room with one bed big enough to fit us and a free breakfast as well. It would also be nice if the room bathroom has a bathtub :) We are planning to stay from October 21-22, 2017 🙂 hoping for a fast response thank you!
– Please check your email.
– What is the check-in time on OCT 21? 2pm?
– What is the check-out time on OCT 22? 12noon?
– 2 adults only? no children?
How much standard room for 2 guests. Check in oct 28 11pm and check out october 30 2am. Are there available airport transportation. Please send me quotation and mobile number.
– Please check your email.
Hi.
Kindly send us quotation, details below
January 26, 2018 Check In: 1am Check Out: 8am (Same Day)
3 rooms – Standard Room, we are 6 adult.
Please send us quotation with breakfast and without breakfast.
Thanks and God Bless :)
– Please check your email.
Hello po, ask lang po how much the standard room from Aug.29 till September 5, and if it is possible to pay when we come Or must pay it in advance?
Thanks
For quotation, please answer following:
– What is your check-in time on AUG 29 ?
– What is your check-out time on SEP 05 ?
– how many adults ?
– how many children ? (Please provide heights (not ages).)
Hi can i reserve a standard room for 2 check in April 9 around 8-9PM check out date is April 13. Thank you.
Please check your email.
Is there a family room available on April 12,2017?
Thank you for your interest. Please provide the following information so we can prepare a comprehensive answer.
What is your check-in time on APR 12 ?
What is your check-out time on APR 13 ?
how many adults ?
how many children ? (Please provide heights (not ages).)
i already made my reservation thru the net for jan.7,8.2017 , i just want to ask if its confirm in your management..tnx
Please check your email.
Hi. We just booked yesterday 2 rooms in your hotel via Trivago for 3D/2N on Dec 10-12. But I still have some few questions.
1. We will be arriving late, do you allow that?
2. We booked 2 rooms, 1 is standard and the other is deluxe. For standard room, is it matrimonial bed or 2 single beds? For deluxe room, 3 adults will going to stay in there so it would be better to if we’ll have 1 matrimonial and 1 single bed.
Hope that my questions will be answered. Thanks!
Please check your email.
What if our check in time is 1am?
Please provide the following information so we can prepare a comprehensive answer.
check-in date
check-out date and TIME
number of persons
number of matrimonial beds
number of single beds
what if our check in time is 1am in October 31 ? since were from the airport and heading directly in your hotel
Please check your email.
What if the check in time is 8pm to 9pm?
If walk-in and room is available, you can check-in at 8pm to 9pm.
For reservations, it will depend on other reservation details such as the check-in date and number of rooms reserved.
Can you check-out in the morning??
Yes.
can we make a reservation on standard room (with 2 single beds) on january 28 and 29 (2nights)
Please review:
https://www.metroparkhotelcebu.com/room-rates
All MPH Standard Rooms have 1 matrimonial bed. For 2 single beds, it has to be MPH Deluxe.
Will there be 1 family room on Aug 18-24 po?.. How can I reserve?
Please check your email.
Hi, I need a room standard w/ 1 matrimonial bed. august 1, will be arriving at 6am
Please check your email.
I am sorry, but it is unlikely Standard matrimonial will be available for 6am early check-in on Saturday. Because Friday nights are busy.
Please let us know if you wish to proceed with your reservation soon.
Hi,
I have a Reservation at your hotel on Friday, July 17, 2015 via Agoda.com. My flight got rescheduled and is expected to arrive Cebu city by 745PM. Are there any issues with that? I used my friends credit card to book for the reservation, do I need to bring the card with me or the printed voucher will do?
Please check your email.
hi! may I reserve a standard room with a matrimonial bed, check in may 15 @ 11am eta.. if it is possible.. god bless u.
Please check your email.
Hi! Do you have 2 available Standard Room/ economy room available on jan 31 to feb.3 2015? Do you have free transportation from the airport? if yes, how do i book for reservations?
hope you’ll reply ASAP. Thanks!
Please check your email.
Good day,
Are there standard rooms available during January 27(check-in) – Jan31(check-out) for 5pax? Pls send also your cp number.
Please check your email.
Good day,
Jan27 early check-in 6am
Jan31 check-out 12nn
5pax
2 single bedrooms (Standard)
Pls send qoutation. Thank you.
Please check your email.
Hi,
Can we just reserved the family room A for 4pax then add extra bedding for 1pax? Same date. Thank you.
Please check your email.
Do you have rates for 12 hours only?
Please check your email.
From pier 1 going to your hotel how many hours?or km.?
https://www.metroparkhotelcebu.com/location
Pier 1 – 6.0 km (25 min.)
Do you have cellphone no.?can i call? Sun no. Pls. I have some question of my reservation?
Please check your email.
Are the Hotel Policies okey? yes, I am agree of the Hotel Policies and ready to the advance payment for Family Room
Reservation Name: Maria Hofmann
Person: 4 persons ( 3 adults with 5 years old child)
Type of Room: Family Room
Bed Type: 1 Matrimonial Bed and 2 Single Bed with Breakfast
Check in Date: 18 Aug. 2014
Check in Time: 4pm or 5pm
Check out Date: 20 Aug. 2014
Check out Time: 10 am
Reservation Name: Angela Bernhard
Type of Room: Standard
Person: 2 person ( 1 adult with 11 years old) Bed
Type: Matrimonial Bed (with breakfast)
Check in Date: 18 Aug. 2014
Check in Time: 4pm or 5pm
Check out Date: 20 Aug. or 21 Aug.
Check out Time: 10 pm
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
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hi, i would like to reserve for 2 standard(matrimonial) rooms if possible on june 24-26, 2014. Is it possible to pay upon arrival?
thanks
We need more information.
How many people in your group?
Please provide approx. check-in time on June 24 and approx. check-out time on June 26.
Are the hotel policies okay?
Is there an available standard room on Dec. 19-20? only for an overnight stay. How much would that be? and how can i make a reservation?
Dec. 19 (2pm check-in) to Dec. 20 (1pm check-out) counts as 1 day-night.
Discounted daily rates are listed at:
https://www.metroparkhotelcebu.com/standard-room/51
https://www.metroparkhotelcebu.com/room-rates
To make a reservation, please review the hotel policies and then inform us if they are okay.
Please also let us know your preferred bed type – 1 matrimonial bed or 2 single beds.
I would like to make a reservation for December 19-20, 2013. Here are the details:
Are the hotel policies okay? YES
Name: Mary Kissee Nicey S. Ceniza (Please Reserve under my name but the no. of guests are 2)
Room Type: Standard
Bed Type: Matrimonial Bed
With Breakfast or Without Breakfast? With Breakfast
Check-in Date: December 19, 2013
Check-in Time: 9-10am (if possible? Please inform if not because time of arrival in Cebu will be at 8am.)
Check-out Date: December 20, 2013
Check-out Time: 12 noon with extension to 1 pm
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
Hi is there an available economy room on july 13-14. Just an overnight stay. How much and what is your payment process?
Please be advised that MPH Economy has NO window and all have 2 single beds.
Discounted daily rates are listed at:
https://www.metroparkhotelcebu.com/economy-room/885
https://www.metroparkhotelcebu.com/room-rates
If you want room with window and/or matrimonial bed, please consider
MPH Standard instead:
https://www.metroparkhotelcebu.com/standard-room/51
Advance payment isn’t required to reserve one Economy or Standard for
those dates. You just pay at the hotel during check-in.
Please let us know your decision. And we require approx. check-in
time on July 13 and approx. check-out time on July 14.
Also, please review our hotel policies.
https://www.metroparkhotelcebu.com/hotel-policies
I would like to reserve a standard room on dec 10-12 2013. How can i avail of it if i dnt have a credit card?
We usually don’t require credit card information for 1-Standard Room reservations. You just pay at the hotel during check-in.
Good day! I would to ask about your rooms? How can I book for the Standard Room and how’s the payment? My friend and I are planning to visit Cebu on November 20, 2013 and might stay for 4 days or more? Do you have free transportation from the airport? Wifi connection in the rooms and so on? Thank you!
We have sent you an email. If you don’t see our email, please check your spam or bulk mail folder.
hello po… na ka book na po kami in the name of Marianne Veloso sa april 12 to 15 2013…. at bayad na po kami for 3 nights standard room ang sa amin … bale ang Flight namin from Tacloban is 3:30 ng hapon po… at arrival namin bukas sa cebu is mga 4:10 ng hapon ok lang po ba yun na maka check in kami ng 5 pm kc travel time pa po from airport…. at saka di po namin dala yung credit card niya na ginamit sa pag pa pa book only office id po lang niya ang dala namin. .. pls reply po salamat
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is your pool available for day use?
If so, HM?
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Hi, do we need to reserve a room if we check in tomorrow at 9am to guarantee that we can do early check-in?
We have sent you an email. If you don’t see our email, please check your bulk or spam mail folder.
Metro Park Hotel is very busy tonight, so 9am early check-in has low chance tomorrow (Sunday) since most guests prefer to check-out around noon and housekeeping need time to clean.
Hi,
Inquiring availability of your 2-BR Condo for the period 30-Mar to 15-Apr-2013 and if this is fully furnished. Appreciate your prompt reply with details of the rate, terms of conditions and a pic of the unit.
Beth
We have replied to your email. If you don’t see our reply, please check your bulk or spam mail folder.
My son is 3 years old. Will he be charged extra if we(my husband and i) choose a STANDARD Type of room?
Please reply. Thank you.
For children, we base on heights, not on ages. Below 4 feet can stay for free (max. of 2 such per room). 4 feet and above are counted as pax. 4 feet is the height of the front desk station. Please be advised that we do not have baby cribs or cots for rent.
I would like to make a reservation if you have an available Superior room or any room which is good for 3 person..The Check-in Date:january 21 2013 and Check-out Date:january 23, 2013..
thanks
We have replied to the email you had sent us. If you don’t see our reply, please check your bulk or spam mail folder.
pls send me details about your standard room.. we will be getting 2 standard rooms. matrimonal bed. our check in date will be march 10-11 then march 13-15. how much will it cost? will there be any discounts?
Please refer to:
https://www.metroparkhotelcebu.com/reservations/comment-page-1#comment-712
what do you mean by the initial deposit of 1500? if we’re planning to have a one night stay?
At check-in, per room (account) must have minimum of 1500 pesos deposit. For example, Economy no breakfast one night – at check-in, 1500 pesos is requested. At check-out, 700 pesos is refunded (if there are no extra charges).
If the room cost is higher than 1000 pesos per day-night, then initial deposit becomes ROOM COST + 500 pesos (I.E. deposit). For example, Family w/ breakfast one night – at check-in, 1900 + 500 = 2400 pesos would be requested (not 1500 pesos).
can i book now for now 23 til december 5?
Yes, you can book.
For reservation, please visit:
https://www.metroparkhotelcebu.com/contact-us
And email us the required information for reservation.
Hi,
Are there still available economy room for November 25 for 2 pax (w/ breakfast)? If so, how do we make reservations?
Thanks!
We have sent you an email.