Hotel Policies

Payment Policy

  • Our payment policy is ‘pay-for-stay at check-in‘.
  • Credit or debit cards are accepted -  Amex, Visa, Euro/Mastercard, Diners, JCB

Incidental Expenses Deposit

  • At check-in, you may be asked to add 500 pesos for extras such as telephone calls, laundry and ironing services, gift shop purchases, etc.  This 500 pesos (minus extras, if any) is refunded at check-out.

Check-In

  • Regular Check-In Time is 2 pm.  You can check-in earlier than 2 pm, but you may have to wait for a room to be vacated and cleaned.  Please be advised that checking in before 4:30 am has an extra night charge.
  • No Deposit Reservations (NDRs) are usually only held until 4 pm.  If your check-in time is after 4 pm, please inform us.
  • Room inspections or visits are allowed before actual check-in.  We especially recommend this if you want to be certain your room has a good signal for your mobile phone or if you have a personal portable Wi-Fi system from our local telecom companies.

Check-Out

  • Regular Check-Out time is 12 (noon).

Check-Out time can be extended to 1 pm without charge.
Check-Out after 1 pm has a 50% late check-out charge.
Check-Out after 4 pm has an extra night charge.

  • Please  be advised that our staff has to check your room to make certain everything is in order before your check-out is finalized.  This usually takes only a few minutes but may be a bit longer, especially if many guests are checking out at the same time.